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Current version by: Q-See ,

Text:

DJL,
 
Here is the document for enabling push notifications.
 
[guide|196]
 
The fix for the push notifications for certain models has been released today. If simply updating does not resolve your problem, please uninstall the previous version of the app, and perform a clean install. Then re-add your device.
 
The system cannot send out SMS notifications by default. There is a workaround, but requires you to setup Email Notifications. The only caveat is that the email you will enroll as the recipient needs to be the SMS email for your mobile phone. Some carriescarriers have changed their SMS email account server so the address provided in the link below may be inaccurate. Please refer to this link for the email to use as the recipient in order to receive SMS email notifications.
The system cannot send out SMS notifications by default. There is a workaround, but requires you to setup Email Notifications. The only caveat is that the email you will enroll as the recipient needs to be the SMS email for your mobile phone. Some carriescarriers have changed their SMS email account server so the address provided in the link below may be inaccurate. Please refer to this link for the email to use as the recipient in order to receive SMS email notifications.
 
https://www.wikihow.com/Email-to-a-Cell-Phone
 
Best Regards,

Status:

open

Original post by: Q-See ,

Text:

DJL,

Here is the document for enabling push notifications.

[guide|196]

The fix for the push notifications for certain models has been released today.  If simply updating does not resolve your problem, please uninstall the previous version of the app, and perform a clean install.  Then re-add your device.

The system cannot send out SMS notifications by default.  There is a workaround, but requires you to setup Email Notifications.  The only caveat is that the email you will enroll as the recipient needs to be the SMS email for your mobile phone.  Some carries have changed their SMS email account server so the address provided in the link below may be inaccurate.  Please refer to this link for the email to use as the recipient in order to receive SMS email notifications.

https://www.wikihow.com/Email-to-a-Cell-Phone

Best Regards,

Status:

open