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qt8416 will not initialize

after the power went off my qt8416 is now stuck with a screen that says initializing. i have cut it on and off several times but it will not complete initializing is there anything i can do? thanks

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Please try the recovery firmware update process.

You can also contact our tech support team @ 877-998-3440.

Best Regards,

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I bought Q-SEE surveillance Model is QT816 SERIAL No is QT8161905150004 I got it from Sam's Club since Sept 30, 2019 now is broken last 2 days i can't see anything picture, the system blacklist. Now I would like your help please contact me at 337 414 9660 or 857 204 3632 or email back to me at The item still under 2 years Warranty from Q-SEE Manufacture. I hope to hear from you soon. Thank you very much!

store manager

Jenny Quach

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