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v1.0

by Q-See

Introduction

CAUTION: Updating the firmware incorrectly or using an update on the wrong DVR can permanently damage the chip-set on the DVR and make it unusable. Please verify that this update is written for your model.

Firmware updates are released to resolve performance issues and/or to add features. Any update could fail and cause problems if the steps are not followed correctly, or if the update is not required.

If you are not experiencing an issue that the firmware update was written to resolve, or you do not need the feature that is added by the update, please do not run the update.

  1. Config Tool is required to update your firmware.
  2. The ConfigTool installer will appear.
    • The ConfigTool installer will appear.

    • Click Next

  3. Review and Agree with the License Agreement.
    • Review and Agree with the License Agreement.

    • Click Install

  4. Click Enjoy Now
    • Click Enjoy Now

  5. ConfigTool will open and display the local QC devices.
    • ConfigTool will open and display the local QC devices.

    • Click the Config Icon for your device.

  6. Click the Upgrade Tab
    • Click the Upgrade Tab

  7. Click Open File
    • Click Open File

  8. Go to your Downloads folder.
    • Go to your Downloads folder.

    • Select the Firmware Update file.

    • Click Open

    • The firmware update file will end in ".bin"

  9. Click Upgrade
    • Click Upgrade

  10. While the update is being applied, you can track progress under Upgrade State.
    • While the update is being applied, you can track progress under Upgrade State.

  11. Once complete, the upgrade status will read Upgrade Succeed
    • Once complete, the upgrade status will read Upgrade Succeed

Finish Line

Q-See

Member since: 09/21/2017

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