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Double-Click QTView to launch
Move from download folder to Application folder so it will not crash when trying to open
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Enter the Username and Password from Step 5.
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Click Login
What's the default (user name) and ( password)
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Enter the Serial Number of your system.
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Enter the Server Port
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Enter the Username and Password to your system.
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Click Create a New Area
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Cancel: I did not complete this guide.
2 other people completed this guide.
17 Comments
Very useful, Thank you
Me too. I’m on High Sierra 10.13.6 and it just pops up with an error saying that it quit unexpectedly right after I allowed the install source and tried to open it.
Ed / Thaddeus,
Can you please reach out to our Technical Support team at 877-998-3440 so we can troubleshoot with you?
We have tested this version of QT View with the latest version of OS X Mojave 10.14, on a 21.5 inch iMac (Late 2012). We would like to work with your to find a resolution.
Best Regards,
Q-See
Success! But….
1. The download was a zip file which, when unzipped produced QTView.app (not a package)
2. The QTView.app MUST be moved to the applications folder. Running it from the downloads folder will fail.
3. When the error message about the “Unidentified Developer” happens, Go to System Preferences - Security and Privacy where a question about allowing this app to run will be located.
Hi there,
I entered the the information that you referred to it, but it gives me the following message “Node is not online” I’m on High Sierra.
could you help me fixing the problem. I used the same information that I used in my NVR app.
Dan,
Node is not online usually occurs if there is an issue with the connection via Scan N View. Are you using Scan N View to connect on your mobile devices without issues? Are you using a computer on the same local network as the DVR, but using the Scan N View method? Sometimes, Scan N View will work remotely (such as a mobile device) but not locally. You may want to contact our support team @ 877-998-3440 if you are still unable to connect.
Best Regards,
Q-See -
All went well until Step 14 with (OS X) HOW TO INSTALL. Could not click and drag the icon (root in your Step 14) into a blank square, and so cameras did not load. QT 4760-841, OS X, version 10.11.6
Keith,
If the device is online, you can also try double clicking.
Q-See -
No action on double clicks.
In Control Panel, under Create, Change or Delete Device, I see the Device Name, Type (Q-SEE DVR) and 0’s under each of the headings, including IP Address with this (Automatically…) Under Device Number, 382
Whenever i try to open it, it force quits and says it happened unexpectedly
really wish it would have worked
Larissa,
Please drag the QT View app icon into your Applications folder, as described in step 4.
Best Regards,
Q-See -
