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by Priti Sharma

  1. Right click the mouse on the NVR and select Main Menu
    • Right click the mouse on the NVR and select Main Menu

  2. Click Event in the Settings area at the bottom of the window
    • Click Event in the Settings area at the bottom of the window

  3. Select the Channel you wish to configure to receive emails.
    • Select the Channel you wish to configure to receive emails.

  4. Check the boxes for: Enable / Send Email / Snapshot
    • Check the boxes for: Enable / Send Email / Snapshot

  5. Once complete, click Apply.
    • Once complete, click Apply.

    • You must configure each channel individually, repeat steps 3-4 as needed per channel.

    • Click Save after configuring all channels.

  6. Click Network in the Settings area at the bottom of the window.
    • Click Network in the Settings area at the bottom of the window.

  7. Click Email from the left.
    • Click Email from the left.

    • Click Enable.

    • You will need to manually enter:

    • SMTP Server: (gmail default: smtp.gmail.com)

    • (SMTP) Port: (gmail default: 465)

    • Username: (your full email address)

    • Password: (password to your email address)

    • Continues in the Next Step

  8. Receiver: (email address you wish to receive alerts)
    • Receiver: (email address you wish to receive alerts)

    • Sender: (same as username)

    • Subject: (customizable)

    • Attachment: (check if you want snap shots attached)

    • Encrypt Type: (gmail default: SSL)

    • A list of the default SMTP EMAIL Settings can be found in the link below. Default SMTP Sever Settings (CLICK HERE)

  9. Click Test.
    • Click Test.

    • If the test is successful, you will see the message “Mail Test Normal”.

    • Click OK

  10. You may also check the Sender’s email account for recently sent messages.
    • You may also check the Sender’s email account for recently sent messages.

    • You should see a test email in the Sent folder, similar to the example.

Finish Line

Q-See AG

Member since: 12/13/2017

1,873 Reputation

46 Guides authored

4 Comments

test does NOT work. try again. . . . please. . . . :-(

pyatrus - Reply

pyatrus,

please find this link to configure your gmail account for email notifications. HOW TO CONFIGURE A GMAIL ACCOUNT TO ALLOW EMAIL NOTIFICATIONS

Alternatively, if you are still having issues, please contact our support team via phone.

Best Regards,

Q-See

Priti Sharma - Reply

Sorry.

Apparently Google changed something again. Everything worked fine with Google e-mail notifications until the past week. Q-See support tells me to use an e-mail account on another service (i.e., not Gmail).

VERY disappointed in how Q-See, a security system company, has with security issues (i.e., using Gmail required “relaxed security” — that is, NOT meeting current e-mail security standards — in order for e-mail notifications to work. And now Google changed something again, and even that relaxed security setting doesn’t work. :-(

pyatrus - Reply

We have found that only our QC Series is experiencing issues with Gmail accounts. Please use an email account from another provider such as Yahoo.

Sorry for the inconvenience.

Priti Sharma -

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