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by Q-See

  1. From the System Login, click Forgot Password.
    • From the System Login, click Forgot Password.

  2. Enter the Answer to your security question.
    • Enter the Answer to your security question.

    • This field is case sensitive

  3. Click OK
    • Click OK

  4. A message will appear telling you to check your email.
    • A message will appear telling you to check your email.

    • Click OK

  5. Check your email for a message from qcnotification and open.
    • Check your email for a message from qcnotification and open.

    • If you do not find the message, check your Spam folder.

  6. Write down the Temporary Password.
    • Write down the Temporary Password.

  7. Enter the temporary Password in the system login.
    • Enter the temporary Password in the system login.

  8. Click OK
    • Click OK

  9. Click System
    • Click System

  10. From the left side, click Account
    • From the left side, click Account

  11. Click the Pencil icon under "Modify" for the admin account.
    • Click the Pencil icon under "Modify" for the admin account.

  12. Check the box for Modify Password
    • Check the box for Modify Password

  13. A message will appear to remind you to keep your password in a safe location.
    • A message will appear to remind you to keep your password in a safe location.

    • Click OK

  14. Enter the temporary password in the Old Password field.
    • Enter the temporary password in the Old Password field.

  15. Enter your New Password and re-enter in the Confirm Password field.
    • Enter your New Password and re-enter in the Confirm Password field.

    • Passwords cannot exceed 6 characters for some systems.

  16. Click Save
    • Click Save

    • You password has now been changed.

Finish Line

Q-See LT

Member since: 12/13/2017

327 Reputation

31 Guides authored

11 Comments

I have a Qsee Dvr QC918B .I have forgotten my password and also i don’t have email programmed for the dvr.How can i reset my password?

Jeanine - Reply

jeanine,

Please contact our support team via Phone or Chat so we can provide you a temporary password.

Best Regards,

Q-See -

I bought a store and it had QC958 and I pulled out for remodeling the store and now I dnt have the previous owner pass or email

Alexqaifi - Reply

you will need to contact our support team @ 877-998-3440. to resolve this. We may need to replace the system if you do not have access to the email.

Q-See - Reply

I don’t know my password are the Security question

Hanella Johnson - Reply

please contact our support team at 877-998-3440 to resolve your password issue.

Q-See -

we having q-see HD 16 channel 3531A

password block i think

because we try use forget password the question not asking

yellow color souing

please give any solution

Balwant Singh Hospital - Reply

you will need to contact our technical support team to have this resolved. On chat or via phone. 877-998-3440

Q-See -

Ayuda como cambiar la contraseña de mi aparato si ya no me acuerdo ni cuál correo metí ni la pregunta secreta

Elvia - Reply

Hola necesito ayuda compre hace como 3 años las 8 cámaras con un grabador ahora que las quise usar ya no me acuerdo ni de la contraseña ni el correo ni mucho menos la pregunta secreta

Podrian ayudarme para saber cómo formatear ??

Elvia - Reply

you need to call our support team at 877-998-3440 to have an override password generated for you.

Q-See -

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