Skip to main content

2

by Priti Sharma

  1. Open the App Store from your iPhone or iPad.
    • Open the App Store from your iPhone or iPad.

  2. Search for QT View
    • Search for QT View

  3. If you are using an iPad you will need to modify the search.
    • If you are using an iPad you will need to modify the search.

    • Change the search from iPad Only to iPhone Only

  4. Select Get
    • Select Get

  5. Select Install
    • Select Install

  6. Select Open once the installation is completed.
    • Select Open once the installation is completed.

  7. Select Skip to bypass the demo screens.
    • Select Skip to bypass the demo screens.

    • Alternatively you can proceed by swiping the screen to view each slide.

  8. Select Start
    • Select Start

  9. To add your recorder or camera to the app:
    • To add your recorder or camera to the app:

    • Select OK to proceed.

  10. Select the QR Code Scanner icon.
    • Select the QR Code Scanner icon.

  11. Your device may ask for permission to use the camera.
    • Your device may ask for permission to use the camera.

    • Select OK

    • Scan the QR Code on the top panel of your system

  12. The Serial Number, Nickname, and Username will auto populate.
    • The Serial Number, Nickname, and Username will auto populate.

    • Enter the Password for you system.

    • Default: 123456

    • Select Play

  13. Refer to the demo screen for an overview of the controls.
    • Refer to the demo screen for an overview of the controls.

    • Select OK

  14. To change the viewing mode:
    • To change the viewing mode:

    • Select the Viewing Mode icon.

  15. Select to view 1x1, 2x2, 3x3, or 4x4
    • Select to view 1x1, 2x2, 3x3, or 4x4

  16. Double tap a Channel to view 1x1.
    • Double tap a Channel to view 1x1.

    • Rotate your device to view in full screen.

  17. Tap once on the image to reveal the Quality icon.
    • Tap once on the image to reveal the Quality icon.

  18. Select the desired level of Definition.
    • Select the desired level of Definition.

    • Viewing your cameras at a higher definition will require a fast data connection, and will result in higher data usage.

  19. To adjust the Brightness of your iPhone/iPad while viewing a camera:
    • To adjust the Brightness of your iPhone/iPad while viewing a camera:

    • Slide your finger UP or Down in the left portion of the image.

  20. To adjust the Volume of your iPhone/iPad while viewing a camera:
    • To adjust the Volume of your iPhone/iPad while viewing a camera:

    • Slide your finger UP or Down in the right portion of the image.

Finish Line

Q-See LT

Member since: 12/13/2017

375 Reputation

31 Guides authored

17 Comments

This app is trash. Hardly works correctly and the user interface is among the worse I’ve seen. You guys really need to support the latest builds. Safari and other modern browsers have removed the old WebKit you rely on. System is worthless to me now.

bob cratchet - Reply

You can use Scan View in QT View on OS X.

Scan N view setup is in the last step.

(OS X) HOW TO INSTALL

Priti Sharma -

The label with the barcode on top of the dvr is gone or ripped off. Is there another way to see the mac address in the menu or other options to setup the app for remote view?

Benjhamino Giel - Reply

what is the model of your system? It is located in different places based on the model.

Menu - information - Network (older systems)

or

Furthest Right Icon, next to the clock, click "Information" (Newer systems)

In the "Basic" tab, what is the Serial Number below the QR Code image?

Priti Sharma -

I can only access when I’m in range of the router that is hooked up to the system. I can’t access it remotely.

Jay W - Reply

if you are setup using the Serial Number, access on WiFi or 4g should be identical. Even if you’re on WiFi, the connection has to reach the cloud to verify the connection. If you still need help, please contact us at 877-998-3440 and we can get it resolved for you.

Priti Sharma -

I’m with you until step 12 when it tells me it can’t connect! What do I need to change in my router to let me view the cameras on my phone? Thank you.

robert porter - Reply

are you entering an IP address or Serial number into step 12? I would recommend you call us at 877-998-3440 or come on chat @ q-see.com/support (6am - 7pm).

Priti Sharma -

After adding the necessary information in Step 12 and try to preview the camera feed I get a failed to connect to device and to check network or device. What is this problem I am having? The device says connected to network and my internet in working fine.

Alex Caro - Reply

tech support on chat or email is always free. and the per instance pay rate is $14.99 chat s available 6am - 7pm PST. www.q-see.com/support

Priti Sharma -

Our app just stopped working. I’ve tried all of the Q SEE apps and none of them will work with our QTH916 DVR recorder for remote viewing. It’s only 2 1/2 - 3 years old. I called QSee today and they were kind enough to tell me the could help me, but I’d have to PURCHASE their customer service by buying an “extended warranty” to get the answer. I’m so angry that their product is flawed and they want me to pay more for help. It appears the older equipment won’t work on the newer apps and they discontinued the app it would work on.

Michelle Percival - Reply

please contact us on our chat service or phone support. 6am - 7pm pst. we can certainly get you back online.

Priti Sharma -

I have this same issue with my QTH916 DVR . what is the resolution? been offline for over a year now.

Ken Jurek - Reply

please contact on our chat service when you are near the DVR and we can get you back online. q-see.com/support

Priti Sharma -

I have a Q-See view 888. Was working ok on my iPhone, now it won’t work. I tried to re-scan the barcode but it doesn’t work. What else is there to do to get it to work?

RayJennifer - Reply

How do I get to the service?

RayJennifer - Reply

I cannot find QT View App for iOS. Where did it go? What do I use now for my iphone?

Marc Ibarra - Reply

Add Comment

View Statistics:

Past 24 Hours: 2

Past 7 Days: 14

Past 30 Days: 86

All Time: 8,662